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As a small accessible digital hub we have to implement strategies to ensure we can reach people who are not online. The following is a community map outlining what we do: 🌍 1. Use Offline and In‑Person Channels Because digital routes won’t reach them, lean into traditional methods: Flyers and posters in GP surgeries, libraries, community centres, cafes, food banks, schools, and places of worship. Local radio announcements. Door‑knocking campaigns, if appropriate. Communi

They didn't grow up with today's technology Most digital tools we use today-smartphones, apps, cloud services-didn't exist for much of their working adult life. When technology arrives after your habits are already formed, learning it requires unlearning older methods such as (letters to email to paper forms to online portals, cash to digital banking). That double learning adds friction. Tech changes fast-faster than they're used to Even people who work with tech sometimes st

Both our website and blog are built using social capital, community development practices where ownership is shared, where governance is not exclusive but inclusive and where diversity is embraced. As a web-based community service we adopt social accounting to understand how our community strategies work. We can obtain qualitative information about life changing impacts on those participating: the range of users that the internet can support and, importantly, the mapping o

Digital Inclusion means ensuring everyone has access to technology, skills to use it, and opportunities to benefit from it. For people with a Learning Disability, it is not just helpful-it is essential for equality, independence, and participation in modern life. Empowerment and Independence. Digital tools can help people with a Learning Disability make choices, communicate, and take part in learning or work at their own pace. Research shows that true digital inclusion goes b